A lot of DVD players will simply zoom to fill the screen. Did he try that?
I rarely acquire FS/4x3 when the original 16x9 (or wider) exists, unless there's something special about the FS. For example, uncut, different cut, etc.
Or if I just happened to have it before a later release, like the new Superman Extended 3-hour cut that's now on Blu-ray.
It's silly, but you can often record a zoomed DVD to a DVD recorder.
I realize that pan-and-scan(P&S) is not a pure zoom, but given the reluctance to not watch widescreen, I doubt he realizes it.
If you have the film in WS format, you can always convert to FS by simple crop.
That help?
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