#1  
  06-18-2017, 07:50 AM
 
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Hello: My DVD Flick program stops processing when it reaches 'Author DVD' and gives the message "Delete file failed, code 5 access is denied.
I tried back dating my computer (I forget the proper term) and ran the program again but no success. So I installed DvDflick again and this time I was able to successfully burn a disc. But a few days later on my second attempt, I got the same error message when it reached 'Author DVD'.
Can anyone assist a not too tech savvy lost soul?
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  #2  
  06-18-2017, 07:28 PM
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hey james

what programs do you have running while you are using dvd flick?
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  #3  
  06-19-2017, 05:29 AM
 
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to my knowledge, I don't think I run any other programs while running DVDFlick. But if you suggest it, perhaps I am running something without being aware of it? I see my desktop and click on DVDFlick. Then pick the show I want to burn to disc from my list of shows I have stored. Then choose my settings for the burn and run. That is what I usually do.
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  #4  
  06-19-2017, 05:33 AM
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Try rebooting and take a screenshot of your desktop with no other programs opened.

Then open your task manager and snap a pic
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  #5  
  06-19-2017, 06:04 AM
 
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I guess this will frustrate you because it sounds so simple but "a screenshot" and "snap a pic" ? I don't know how. Or at least I don't THINK I know how. But I will try.
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  #6  
  06-19-2017, 06:27 AM
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I use this for screenshots: http://getgreenshot.org/
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The LS Collection: My DVD List | My Want List | My Hobby Projects
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  #7  
  06-19-2017, 06:54 AM
 
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Thank you for Greenshots (screenshots?). I downloaded successfully and followed your instructions and took a shot of the open window in task manager. I stored it in my Pictures file. How I get that to you I don't know. I apologize for my lack of skills in this field. But I try.
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  #8  
  06-19-2017, 07:59 AM
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You can email them to me james , ill send you a pm with my email
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